At Shrijii Vastra, we want you to be fully satisfied with your purchase. If you are not completely satisfied, you may request a return, refund, or exchange according to the policy below.

1. Return Eligibility

• Returns are accepted within 7 days of delivery.
• Items must be unused, unworn, and in original packaging.
• Product tags must be intact.
• Items purchased on sale may not be eligible for return (if applicable).

2. Non-Returnable Items

• Worn or used products
• Products without original tags
• Customized or altered products
• Products purchased during clearance sale

3. Exchange Policy

We offer exchange for size issues or damaged products. Exchange requests must be made within 7 days of delivery. Exchange is subject to product availability.

4. Refund Policy

Refunds will be processed in the following cases:

• Wrong product delivered (with unboxing video proof)
• Damaged product received (with unboxing video proof)
• Product out of stock after order

Refund will be processed within 5-7 business days to the original payment method.

5. Return Process

• Email us at [Your Email] with your Order ID.
• You must provide an unboxing video of the product as proof in case of damaged, wrong, or missing product.
• Without unboxing video proof, we may not be able to process return or refund.
• Our team will arrange pickup or provide return instructions.
• After product inspection, refund/exchange will be processed.

6. Contact Us