FAQ – Help & Support
Find answers about orders, shipping, returns, sizing, and payments at Shrijii Vastra.
Orders & Payments
How can I place an order?
Browse your favorite product, select size and click Add to Cart. Then proceed to checkout and complete payment.
Do I need to create an account?
No, you can place an order as a guest. However creating an account helps you track orders easily.
What payment methods are accepted?
We accept UPI, debit cards, credit cards, net banking and secure online payments.
Is Cash on Delivery available?
Currently we accept prepaid orders only for faster processing and secure transactions.
Shipping & Delivery
How long does shipping take?
Orders are usually delivered within 3-7 working days depending on your location.
How can I track my order?
After dispatch, you will receive a tracking link on email or WhatsApp.
Do you deliver across India?
Yes, we deliver across India through trusted courier partners.
Returns & Exchanges
Do you accept returns?
Currently we do not accept returns. Only exchange is available for damaged or incorrect products.
How can I request an exchange?
Contact our support team within 48 hours of delivery with your order details.
Products & Sizing
How do I choose the correct size?
You can refer to the size chart available on every product page.
Are product colors accurate?
We try to display accurate colors, but slight variations may occur due to lighting or screen settings.
Offers & Coupons
How can I apply a coupon?
You can apply your coupon code at checkout before completing the payment.
Can I use multiple coupons?
Only one coupon code can be used per order.
Account & Support
How can I contact support?
You can contact us through email, WhatsApp or the contact page on our website.
How can I reset my password?
Click on Forgot Password on the login page and follow the instructions.
Help & Support – Frequently Asked Questions
Welcome to the Shrijii Vastra FAQ page. Here you will find answers to common questions about orders, payments, shipping, delivery, returns, exchanges, and sizing. This page will help you understand our process before placing an order.
Orders and Payments
First, choose your favorite product and add it to your cart. Then proceed to checkout and complete your payment. We offer secure payment options for a safe shopping experience.
Shipping and Delivery
After placing your order, we process and ship it as soon as possible. Usually, delivery takes 3 to 7 working days depending on your location. You will also receive a tracking link after your order is shipped.
Returns and Exchanges
Currently, we do not offer returns. However, we do offer exchange for damaged or incorrect products. Therefore, please contact our support team within 48 hours of delivery if you face any issue.
Need More Help?
If you still have questions, you can contact Shrijii Vastra customer support through email, phone, or WhatsApp. Our team is always ready to help you.
Frequently Asked Questions – Shrijii Vastra
Welcome to the Shrijii Vastra FAQ page. Here you will find answers to common questions about orders, payments, shipping, delivery, returns, exchanges, and sizing. This page will help you understand our services and shopping process.
Orders and Payments
First, choose your favorite product and add it to your cart. Then, go to checkout and complete your payment. We provide secure payment methods so that your shopping experience is safe and easy.
Shipping and Delivery
After placing your order, we start processing it. Usually, delivery takes 3 to 7 working days depending on your location. You will also receive a tracking link so you can track your order easily.
Returns and Exchanges
Currently, we do not accept returns. However, we offer exchange for damaged or incorrect products. Therefore, you should contact our support team within 48 hours of delivery.
Customer Support
If you still have any questions, you can contact Shrijii Vastra through email, phone, or WhatsApp. Our team is always ready to help you. You can also visit our shop page to explore more products.